Refund policy
At our store, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help with an easy and efficient return and refund process.
Eligibility for Returns
- Products must be unused, unopened, and in their original packaging.
- Returns must be initiated within 30 days of receiving your order.
- Proof of purchase (order number, receipt) is required.
Non-Returnable Items
- Items marked as “Final Sale” or “Non-Refundable.”
- Personal care items, such as opened skincare, hair care, and bath products.
How to Initiate a Return
- Contact us at beautybeyondborders@protonmail.com with your order details.
- Our team will provide return instructions and the return address.
- Once the item is received and inspected, we will notify you about the status of your refund.
Refunds
- Approved returns will be refunded to the original payment method within 7-10 business days.
- Shipping costs are non-refundable.
Exchanges
We offer exchanges for defective or damaged items. Contact us within 7 days of delivery for assistance.
For further queries, reach out to us anytime. Your trust means the world to us!
